Terms & Conditions

Store Policies

Legal Notice: All notices from Punkrockmusic.com, Inc. (dba InfiniteMerch.com) to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Punkrockmusic.com, Inc. shall be made either by e-mail, using the Contact Us form we provide on our Web site, or first class mail to our address at:

Infinite Merch
3355 US Highway 22
Branchburg, NJ 08876

 

Shipping
  • Most orders ship within 48 hours.
  • The shipping method you choose during checkout applies to the amount of time the USPS takes to deliver your package once it is shipped. It does NOT include the packaging and handling time required before your package is shipped.
  • Domestic orders shipped via USPS typically arrive within one to three business days, depending on your location.
    • First class mail is available for smaller packages under 13oz and takes 1 to 3 business days for delivery.
    • Priority mail is available for all packages and takes 1 to 3 business days for delivery.  For a Priority Mail delivery time map, please go to: https://www.usps.com/priority-mail/map/ and enter our zip code: 08876
  • International orders are shipped via USPS First Class International Mail Service and should arrive within three to six weeks

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Punkrockmusic.com, Inc. and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Punkrockmusic.com, Inc. believes that customer conduct violates applicable law or is harmful to the interests of Punkrockmusic.com, Inc. and its subsidiaries.

Shipping & Delivery,

ALL INTERNATIONAL CUSTOMERS PLEASE READ THE FOLLOWING At this time, we ship merchandise almost everywhere. We even ship to Tasmania, however the risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to our shipping carrier. Tracking numbers are provided by clicking through on the Customer Service Menu link, where you must use your confirmation number to display your order information where tracking numbers will be in 'customs' number format. We will do whatever we can on our side to make the transaction a fair one should some unforeseen circumstance arise like an "act of god", so be patient with us and we'll work out the problem. Domestic delivery is usually not an issue, so please follow the registration process if you live in the U.S. In addition, CUSTOMS Agencies may slow down the international process, too.  WE ARE NOT RESPONSIBLE FOR ANY ADDITIONAL DUTY TAX IMPOSED BY YOUR HOME COUNTRY!!!  WE CANNOT CONTROL THIS AND WE COMPLAIN ABOUT OUR GOVERNMENT, TOO!   Also, our international orders may typically take 7-10 business days (essentially two weeks), however it is not uncommon for the customs agents to quarantine packages and hold them up to five (5) weeks!  Please contact us after you have exhausted the five weeks and your patience.  If you took the time to read this then we'll take the time to listen, so contact us if you have a special request.  If you need to TRACK your order see #4 in the FAQs section for the process to track. 

All orders to for the following countries are no longer fulfilled; (do not order if you want your items shipped there):  Indonesia.

If you are unsure about placing an order send an e-mail to customerservice(at)infinitemerch.com, and we'll do our best to answer your questions. We've had some wild requests, that's why we state it that way.

 

Return Policy

You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Punkrockmusic.com, Inc. reserves the right to change its payment procedures at any time without prior notice to you. If you should choose to return or exchange an order, please place a copy of the orginal receipt, the garment/item and mail back to the Branchburg, NJ address stated above for inquiries. Have a heart and share as much detail about whether you wish to exchange (let us know the size you need) or get a refund for your purchase. It'll make that process go smoother.

Send all inquiries to: customerservice@infinitemerch.com